In reviewing our global sales and operations structures, to best support our important northern hemisphere recreational metal detector markets, Minelab have decided to consolidate our European operations with our American operations. This consolidation has resulted in the closure of our regional Cork warehouse, along with the relocation and retention of a dedicated sales office in Cork. Going forward, we will provide wider regional sales and service support to our European and Russian dealer network from our warehouses and operations in Chicago, USA and Dubai, UAE.
Local product service & repair for our customers across Europe and Russia will be provided by our authorized service centres (ASCs) in Europe (UK, Italy, Czech Republic, Turkey & Greece) and Russia (all in Moscow).
Contact information for the European ASCs is as follows:
MSR – Metal Detector Repair (UK)
Contact: Steve Cox
Phone: +44 208 241 4789
Contact: Marek Mlejnský
Address: Masarykovo náměstí 18, 254 01 Jílové u Prahy
Phone: +420 731102713
E.B. Elettronica, Detector Center
Contact: Mattia Decesari
Address: Via del Lavoro, 4 - 48015, Cervia (RA)
Phone: +39 0544 1888000
Contact: Didem Ertin
Address: Büyükdere Caddesi, Haberler Sokak, Depar Plaza No:11, Esentepe, Şişli 34394, Istanbul
Phone: +90 212 288 5866
Contact: Katerina Vardaka
Address: Rigas 24 Palaio Faliro, T.K.175-63 Athens
Phone: +30 210 9844563 / +30 210 98 44563
Contact details for all our ASCs can be found here.
Minelab continues to maintain a direct Customer Care phone line in Europe. This number is +353 21 4232352. Please feel free to call us for assistance regarding any product or service questions.
These operational changes will not affect our standard product warranty terms and conditions. Europe and Russia continue to be key markets for Minelab and we are committed to providing quality products to meet our customers’ needs worldwide.